Word Play

As a content person, my goal is to write messages that reach out and grab the audience. But because I write them all day long, I am somewhat immune to the charms of my own inbox. That’s why when a subject line and email content make me smile automatically, I...

Curating Content

All this talk about creating content is terrific, but unless you have a wealth of information stuck inside your head, eventually the question arises: Where does content come from? There are a few ways you can curate new content and they’re all surprisingly easy:...

Creating content customers will read

When it comes to content, do you know what your audience wants? The number one question to ask yourself is:  What will add value to the customers’ experience? What are they seeking? Next, ask yourself where your audience typically goes to find content. Content needs...